Customer & Industry

EirGrid Group aims to deliver quality to the customers and stakeholders that we serve. We respond to a wide range of needs across the wholesale energy sector and throughout the island of Ireland. 

Serving Our Customers

EirGrid Group aims to deliver quality services to customers and stakeholders. We respond to a wide range of needs across the wholesale energy sector and throughout the island of Ireland.

Some customers generate electricity, whether from conventional or renewable sources. Other customers have a high demand for electricity, which only our grid can provide. We also serve the suppliers and stakeholders with an interest in the transmission grid.

Our Customer Relations Team aims to provide professional, reliable and efficient assistance and support to business and industry customers. Our customer charter informs the work we do and you can read this by clicking below.

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General Customer Information

The Grid Code and Compliance & Testing

Interconnections

Like all transmission service operators across Europe, we aim to increase our connection to other grids. This will improve the stability of our electricity supply, and will increase competition. There are already two grid interconnectors between the island of Ireland and Great Britain - East West Interconnector and Moyle Interconnector. Find out more.