EirGrid Group aims to deliver quality to the customers and stakeholders that we serve. We respond to a wide range of needs across the wholesale energy sector and throughout the island of Ireland.
EirGrid Group aims to deliver quality services to customers and stakeholders. We respond to a wide range of needs across the wholesale energy sector and throughout the island of Ireland.
Some customers generate electricity, whether from conventional or renewable sources. Other customers have a high demand for electricity, which only our grid can provide. We also serve the suppliers and stakeholders with an interest in the transmission grid.
Our Customer Relations Team aims to provide professional, reliable and efficient assistance and support to business and industry customers. Our customer charter informs the work we do and you can read this by clicking below.
Find all the information you need on becoming a customer in Ireland and Northern Ireland
Whether you are a generator, supplier or potential demand customer, find all the information you need here
By clicking on this link, you will be directed to the SONI website where you will find all the information you need on becoming a customer in Northern Ireland
Like all transmission service operators across Europe, we aim to increase our connection to other grids. This will improve the stability of our electricity supply, and will increase competition. There are already two grid interconnectors between the island of Ireland and Great Britain - East West Interconnector and Moyle Interconnector. Find out more.
Central Statistics Office (CSO)
Commission for Energy Regulation (CER)
Deaprtment of Communications, Climate Action & Environment (DCCAE)
Electricity Supply Board (ESB)
Irish Government Information
Northern Ireland Electricity (NIE)
Utility Regulator Northern Ireland (UREGNI)
Retail Market Design Service (RMDS)
Sustainable Energy Ireland (SEI)
System Operator for Northern Ireland (SONI)
The Competition Authority
Northern Ireland Department for the Economy
CIGRE - International Council on Large Electric Systems
Energy Networks Association (ENAUK)
European Commission: Energy
European Network of Transmission System Operators for Electricity (ENTSO-E)
National Grid UK
Union for the Co-ordination of Transmission of Electricity (UCTE)
Union of the Electricity Industry - EURELECTRIC